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Elements and Performance Criteria

  1. Interpret and comply with legal and industry requirements relating to service operations.
  2. Service wheeled fire extinguishers.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

use correct manual handling techniques

be aware of OHS issues and requirements in order to work safely

use tools with dexterity

report and record information neatly and legibly when completing documentation

plan and organise work in order to estimate time to complete activities and prioritise tasks

use effective customer service skills and relate to people from a range of social cultural and ethnic backgrounds and with a range of physical and mental abilities

apply language literacy and numeracy skills to

communicate with others in a clear and concise manner in verbal nonverbal and written modes

read understand and comply with work instructions and specifications

read understand and record measurements

use appropriate workplace housekeeping procedures

Required knowledge

key features of legislation regulations and codes applicable to servicing wheeled fire extinguishers

purpose of the Building Code of Australia BCA

implications of not applying legislative requirements to job functions

reasons for preventing ODS and SGG emissions in the workshop

methods used to prevent ODS and SGG emissions in the workshop

action to take when a breach of health safety and other policies occurs

types and quantity of spare parts that should be carried in the service workshop

implications of incorrect servicing procedures for the customer and the organisation

reasons for informing customers of changes to Australian standards

reasons for and frequency of testing to ensure gauges and scales are calibrated regularly

disposal of waste products

dangers of mixing extinguishants

concept of hydrostatic testing

identification and purpose of specialised testing equipment

purpose of the safety cage

purpose of each item of documentation

methods of converting imperial to metric units

relevant federal state or territory legislation that affects organisational operations including

antidiscrimination and diversity

equal employment opportunity

industrial relations

KEY COMPETENCIES

The seven key competencies represent generic skills considered necessary for effective participation by an individual in the workplace

Performance level at this level the candidate is required to undertake tasks effectivelyPerformance level at this level the candidate is required to manage tasksPerformance level at this level the candidate is required to use concepts for evaluating and reshaping tasks

Performance level 1 - at this level the candidate is required to undertake tasks effectively.
Performance level 2 - at this level the candidate is required to manage tasks.
Performance level 3 - at this level the candidate is required to use concepts for evaluating and reshaping tasks.

Key competency

Example of application

Performance level

How are ideas and information communicated

Collect interpret and comply with regulatory and procedural requirements relevant to service procedure

How can information be collected analysed and organised

Discuss and verify service procedures with colleagues or supervisors to ensure compliance with regulatory andor work requirements

How are activities planned and organised

Prioritise work tasks in order to meet operational schedules

How is teamwork used

Provide support and assistance within the work group to complete service procedures within designated timelines

How are mathematical ideas and techniques used

Apply basic mathematical techniques to maintenance activities

How are problemsolving skills applied

Identify potential problems during servicing activities especially ambiguous information received Identify processes to be followed when unusual faults are detected

How is the use of technology applied

Apply technological principles for testing requirements in the servicing process

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

The following units of competency must be assessed prior to this unit

PRMPFESB Identify fire protection equipment

PRMPFES04B Identify fire protection equipment

PRMPFESC Prepare for installation and servicing operations

PRMPFES06C Prepare for installation and servicing operations.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competency in this unit may be inferred from at least one practical demonstration in each of the following three categories

any one from water foam or wet chemical types

any powder type

any carbon dioxide type the demonstration does not include hydrostatic testing

Procedures to prevent the emission of ODS and SGG in the workplace must be followed during practical demonstrations

Oral questioning may contribute as evidence of this ability

Information derived from enterprise policies and practices must be treated as commercialinconfidence

Specific resources for assessment

The following resources should be available

access to workshop facilities or a simulated workplace environment

assessment documentation including training and assessment record books

all necessary tools equipment spare parts and relevant documentation

Where applicable physical resources should include equipment modified for people with disabilities

Access must be provided to appropriate learning andor assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy language and literacy capacity of the candidate and the work being performed

Context of assessment

For valid and reliable assessment of this unit competency should be demonstrated over a period of time and be observed by the assessor or assessment team working together to conduct the assessment

Competency is to be demonstrated in a range of situations reflecting the practical requirements of the workplace which may include customer and workplace interruptions and involvement in related activities normally experienced in the workplace

Assessment of competency over the full range of performance criteria may be made through practical demonstrations in the workshop environment Consideration should be given to assessing consistency of outcome over an appropriate period of time

Candidates should also be given the opportunity to practise and undertake selfassessment of performance before requesting formal assessment

All safety requirements must be adhered to during all practical activities

Oral questioning or a written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a preference between oral questioning and written assessment questions are to be identical

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge

Questioning will be undertaken in such a manner as is appropriate to the oracy language and literacy levels of the candidate and any cultural issues that may affect responses to the questions It will reflect requirements of the unit of competency and the work being performed

Where assessment is for the purpose of recognition RCC or RPL the evidence provided will need to be authenticated and show that it represents current competency demonstrated over a period of time

Assessment of evidence should establish the candidates ability to perform the job to the standard required in the workplace

Supplementary evidence may be obtained from relevant authenticated correspondence or reports from supervisors or team leaders that demonstrate an understanding of both stored pressure and cartridge units

Performance and assessment of this unit must be carried out within the relevant requirements of the following legislative and industry framework

building Acts regulations and codes

Australian and international standards identified as relevant to the required maintenance procedure

environmental regulations including those related to ODS and SGG

manufacturer specifications

organisational requirements including policies and procedures relating to ODS SGG and OHS

OHS legislation codes and regulations

ODS and SGG legislation codes and regulations


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Note: Australian standards are frequently revised and users must always check for currency.

Legislative requirements may include:

relevant federal, state and territory building Acts, regulations and codes

OHS legislation, codes and regulations

relevant current Australian standards, such as AS1851

fire protection industry codes of practice

Building Code of Australia (BCA)

dangerous goods regulations

licensing arrangements

environmental regulations

ODS and SGG legislation, codes and regulations, such as Ozone Protection and Synthetic Greenhouse Gas Management Act 1989

building surveyor requirements, such as occupancypermit

other relevant legislation relating to fire protection equipment, including international, shipping and marine codes

Australian petroleum industry requirements.

Work procedures may include:

instructions from colleagues, supervisors and managers

specific customer requirements

assignment instructions

equipment manufacturer requirements

reporting and documentation requirements

personal protective equipment (PPE) requirements

work instructions to prevent the emission of ODS and SGG in the workplace.

Relevant persons may include:

team leaders

supervisors

managers

colleagues

customers.

Potential and actual breaches could be identified by:

direct observation

workplace quality assurance teams.

Organisational requirements may be located in quality assurance and/or procedures manuals and relate to:

legal and organisational policies and guidelines

personnel practices and guidelines outlining work roles, responsibilities and delegations

legislation relevant to the service operation

OHS policies, procedures and programs

procedures and work instructions to prevent the emission of ODS and SGG in the workplace

documentation and information systems and processes

use of electronic job scheduling and communication devices.

OHS policies and procedures may relate to:

employer and employee rights and responsibilities

the OHS hierarchy of control

assessing the work site for hazards and risks prior to preparing it for the work procedure

displaying signs and using barriers in work area

hazard and risk identification and reporting

risk assessment and control measures

incident and accident investigation

OHS audits and safety inspections

safe operating procedures and instructions, including:

working safely around electrical wiring, cables and overhead powerlines

working safely around tools and equipment

working safely on ladders and raised platforms

risk and hazard recognition

emergency procedures

awareness of electrical hazards

following confined spaces procedures

using PPE, including:

safety glasses or goggles

safety boots or shoes

hard hats

earmuffs or plugs

appropriate gloves and overalls

sunhats

dust masks

equipment maintenance and use

use and storage of hazardous substances

first aid.

Wheeled fire extinguishers may include:

stored pressure

reversible

cartridge operated.

Maintenance schedule may include:

visual inspections

discharge tests

hydrostatic (pressure) tests (except carbon dioxide and vapourising liquid)

recharging procedures

extinguishant types, such as:

water

foam

dry chemical

carbon dioxide

vapourising liquid

leak testing.

Workshop procedures may include:

instructions from colleagues, supervisors and managers

following assignment instructions

reporting and documentation requirements

PPE requirements

work instructions to prevent the emission of ODSand SGG in the workplace.

Environmental regulations may be located in:

appropriate Australian standards covering environmental safeguards

procedures and work instructions to prevent the emission of ODS and SGG in the workplace.

Documentation may include:

job cards

customer recommendation forms

service agreements

expense claims

application for credit forms

equipment recommendation forms

motor vehicle fleet cards

corrective action reports

petty cash vouchers

certificates of inspection

product documentation

maintenance record systems.